CLIBKLAP receives payment in bank account and PayPal.
All amounts are in DKK. Danish kroner and is incl. VAT.
CLIBKLAP tries to strive for orders to be shipped within two days.
CLIBKLAP provides delivery with Post Nord sent as a regular letter for smaller packages and otherwise with GLS. CLIBKLAP cannot be held responsible for delays at Post Nord.
Delivery to the Faroe Islands, Greenland and abroad also takes place with PostNord.
There is free delivery in Denmark. For shipping to European countries, the price is DKK 150.00. For the rest of the world it is DKK 200.00.
CLIBKLAP grants a 2-year warranty under the Purchasing Act, including manufacturing and material defects found in the normal use of the product. The right of complaint does not cover defects, damage or wear, directly or indirectly caused by improper operation, poor maintenance, violence or unauthorized interference. Complaints about defects and defects, which should be discovered in the ordinary examination of the product, must be notified to CLIBKLAP within a reasonable time. The item can subsequently be returned for repair, replacement or by appointment. crediting. In connection with complaints cases, CLIBKLAP incurs return costs reasonably.
Complaints and goods tournament
In case of errors, defects or any If no deliveries have been made, please contact:
Claire Maria Lehmann
Sagittarius Road 7
Goods return is also going to this address - please note that we do not receive parcels sent by mail. COD. Returns can also be made by refusing receipt or delivering the item to us personally. It is not a requirement but the expedition is promoted if complete information follows the package - eg copy of order confirmation, registration number and bank account number to which refund can be made, copy of any. prior correspondence, etc.
In the case of agreed decorations, returned goods or prepaid goods which are canceled before shipment, a full or partial refund of the purchase price must be made. Refunds are usually always done by bank transfer, so CLIBKLAP needs information about your bank account registration number and account number. This information is not sensitive and can be disclosed by email. email or other traditional correspondence form.
There is a 14 day return policy on the goods, from the day they are received. If you choose to cancel a purchase, simply return the item in substantially the same condition and quantity as you received it. Once the item has been returned and approved, the purchase price will be refunded to your account within a few days. You will have to pay for return costs yourself.
Cancellation must be reported to us within 14 days of purchase and from the cancellation you must return within 14 days after the shipment.
The notification must be given per. email at email@example.com. In the notice you must clearly indicate to us that you wish to exercise your right of withdrawal. You can also choose to use our standard withdrawal form and send by return. You can find it by pressing here .
The condition of the item when you return it
You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, characteristics and functioning of the product. In other words - you can try the item in the same way as if you tried it in a physical store.
If the item is tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase you will only receive part or none of the purchase amount, depending on the trade value of the item.
Therefore, in order to receive the full purchase amount, you must do the same as you can in a physical store. You may try the item, but do not put it into actual use.